Jayasad Marketplace – Terms & Conditions
Last Updated: July 31, 2026
Welcome to Jayasad Marketplace (“Jayasad Nexus Technologies”, “Jayasad”, “we”, “us”, or “our”). By accessing, registering, or making purchases on our platform at https://jayasad.com, you agree to be bound by these Terms of Service and Acceptable Use Policy.
1. Platform Overview & Merchant Conduct
- Marketplace Model: Jayasad Nexus operates as a digital marketplace connecting local consumers with independent, verified merchants across Nigeria. Jayasad provides the digital storefront infrastructure, payment routing, and customer support channels.
- Merchant Responsibility: Vendors are 100% legally and financially responsible for the authenticity, warranty, accuracy, pricing, and quality of their listings.
- Prohibited Listings: Listing counterfeit goods, stolen items, hazardous materials, illegal drugs, weapons, or unauthorized branded items will result in immediate store termination, account suspension, and reporting to relevant Nigerian law enforcement authorities without refund of store subscription fees.
2. Payment Processing & Buyer Protection
- Payment Processing: All financial transactions on Jayasad Nexus are processed securely through licensed payment gateway infrastructure partners (including Paystack and Flutterwave).
- Buyer Protection Inspection Window: To ensure order satisfaction and prevent fraud, all purchases are covered under our Buyer Protection Policy. Following confirmed delivery, a 48-hour Inspection Window applies during which the buyer may verify product condition and accuracy.
- Order Settlement: Upon successful completion of the 48-hour inspection window without a registered dispute, the transaction is marked complete, and funds are settled to the vendor’s registered Nigerian bank account according to platform payout schedules.
- Account Balances: Vendor balances on Jayasad are strictly non-transferable between users and can only be withdrawn directly to the vendor’s verified business or personal Nigerian bank account.
3. Logistics, Fulfillment, and Data Sharing
- Delivery Responsibility: Jayasad Nexus coordinates marketplace orders, while fulfillment, packaging, and dispatch are managed directly by individual vendors or designated courier partners. Vendors are obligated to dispatch orders within 24–48 hours of order placement.
- Delivery Fees: Shipping and delivery charges are specified at checkout or arranged between the buyer and vendor post-purchase.
- Data Privacy & Order Fulfillment: By placing an order, buyers explicitly consent to sharing their delivery details (name, shipping address, and phone number) with the fulfilling vendor and courier strictly for delivery purposes in compliance with the Nigeria Data Protection Act (NDPA).
4. Acceptable Use Policy (Prohibited Activities)
All users, buyers, and vendors agree not to:
- Direct customers off the platform to bypass Jayasad’s checkout system or payment security guarantees.
- Upload malicious code, scrape platform data, reverse-engineer, or disrupt marketplace servers.
- Engage in fraudulent order placements, post fake reviews, or harass other users or support agents.
5. Dispute Resolution & Refunds
- Reporting Issues: Buyers must report damaged, incorrect, or defective items within the 48-hour inspection window via official support channels or their buyer dashboard.
- Platform Authority: Jayasad Nexus reserves the absolute authority to evaluate dispute evidence (photos, video proof, courier receipts) and issue a replacement or full refund to the buyer if a vendor fails to fulfill order requirements or delivers defective merchandise. Vendor store balances will be debited for bad orders or return fees.
6. Platform Availability & Modifications
Jayasad Nexus reserves the right to modify, suspend, or update platform features, vendor store access, or marketplace operations at any time to preserve platform security, regulatory compliance, and system integrity.
📞 Contact Us
For legal inquiries, dispute support, or general help:
- Email Support:
support@jayasad.com - Website:
[https://jayasad.com](https://jayasad.com)